MosesTab Editorial Team
2026-02-22
Your church sends an email every week. Maybe a newsletter, maybe a service recap, maybe event announcements. You spend time writing it. You hit send. And then you check the stats: 30% opened, 4% clicked.
That means 70% of your congregation never saw the information you worked hard to communicate. The events, the prayer requests, the volunteer needs, the sermon series launch — all missed by the majority.
Church email isn't dead. But the way most churches use email is broken. The problem isn't the channel. It's the approach.
This guide covers how to build a church email list that grows, write emails that get opened, and create a strategy that actually reaches your people. For a broader look at how email fits alongside texting and social media, see our church communication strategies guide.
Text messaging gets 98% open rates. Social media builds community. So why bother with email?
Email handles detail. A text can say "Men's retreat this weekend." An email can include the full schedule, what to pack, directions, registration links, payment options, and a note from the organizer. Some messages need more than 160 characters.
Email is permanent. Members can search their inbox for that email about VBS registration from three weeks ago. Texts disappear in the scroll. Emails get filed and referenced.
Email reaches everyone. Not everyone has a smartphone. Not everyone checks social media. But virtually every adult has an email address. For older congregation members especially, email remains the primary digital communication channel.
Email drives action. Donation receipts, event registrations, volunteer sign-ups, and resource downloads all happen through email links. It's the backbone of digital church operations.
A healthy email list is the foundation. Without quality contacts, nothing else matters.
Connect cards. Every first-time visitor should have an easy way to share their email. Digital connect cards (accessible via QR code in the bulletin or on screens) make this frictionless.
Event registration. Every event, class, or group that requires sign-up should collect an email address. These people are already engaged — they're the most likely to open future emails.
Online giving. When someone gives online through your giving platform, they provide an email for their receipt. With their consent, this contact becomes part of your communication list.
Website forms. Add an email signup to your church website. A simple "Stay connected — get our weekly update" form captures interested visitors who haven't attended yet.
New member process. Make email collection a standard part of your membership process, not an afterthought.
A large list means nothing if half the addresses are outdated.
Remove bounces regularly. Hard bounces (invalid addresses) hurt your sender reputation. Most email platforms flag these automatically — delete them.
Re-engage or remove inactive contacts. If someone hasn't opened an email in six months, send a re-engagement message: "We noticed you haven't been reading our emails. Want to stay on the list?" Remove those who don't respond.
Update contact information annually. Include an "update your info" link in your footer. Run a database update campaign once a year, asking members to verify their details.
Never buy email lists. Never add people without their consent. Never scrape church email addresses from other organizations. These practices violate anti-spam laws and damage your church's reputation and deliverability.
The best church email lists grow organically through genuine connection points — people who chose to hear from you.
The average person receives 120+ emails daily. Your church email competes with work messages, promotional offers, school notifications, and subscription updates. You have about two seconds to earn an open.
Your subject line is everything. It determines whether 30% or 50% of your list opens the email.
Be specific, not generic.
Lead with value.
Create curiosity.
Use numbers when relevant.
Put the most important thing first. Don't bury the lead under a greeting and three paragraphs of context. The headline item goes at the top.
Keep it scannable. Use headers, bullet points, and short paragraphs. Nobody reads long blocks of text in email. Structure your content so someone scrolling quickly still catches the key information.
One primary call to action. Every email should have one thing you most want people to do. Register for an event. Sign up to volunteer. Watch the sermon recap. Make that action obvious with a button or prominent link.
Write like a person, not a committee. The best church emails feel like they come from a human being, not a communications department. Use first person. Be conversational. Include personality.
Keep it short. Aim for 300-500 words maximum for weekly updates. Your congregation doesn't need a novel. They need the information that affects their week.
Your anchor email. Same day, same time, every week. Consistency builds the habit of opening.
Include:
Send on: Tuesday or Wednesday (people plan their week midweek, not on Friday when they've already committed)
Dedicated emails for significant events — not bundled into the newsletter.
When to send a standalone event email:
Structure:
A message directly from the pastor — not formatted like a newsletter but like a personal letter.
When to use:
Format: Plain text, no graphics. First person. Brief. These emails get the highest open rates because they feel genuinely personal.
New visitors and new members benefit from automated email sequences that orient them to your church. MosesTab's communications platform combines email automation with member data — so your welcome sequences adapt based on attendance, giving, and group participation, ensuring each person receives the right message at the right moment in their journey.
Visitor sequence (3 emails over 10 days):
New member sequence (4 emails over 30 days):
These sequences run automatically, delivering consistent follow-up without requiring staff to remember each individual.
Sending the same email to every person on your list is the fastest way to lose subscribers. Different people need different information.
Your church management system should make segmentation easy. When your email tool is connected to your member database, creating segments based on groups, roles, attendance, and demographics takes seconds.
Open rate. What percentage of recipients opened the email. Church email benchmarks: 35-50% is healthy. Below 25% signals subject line problems or list decay.
Click rate. What percentage clicked a link within the email. Healthy: 3-7%. Below 2% means your content or calls to action aren't compelling.
Unsubscribe rate. How many people opted out after this email. Under 0.3% per email is normal. A spike after a specific email tells you something about frequency, relevance, or tone.
Bounce rate. How many emails failed to deliver. Under 2% is acceptable. Higher rates mean your list needs cleaning.
Email and text messaging serve different purposes but work powerfully together.
Email announces. Text reminds. Send the event details via email on Tuesday. Send a brief reminder text on Friday. The email provides context. The text ensures they don't forget.
Email explains. Text confirms. Send volunteer schedule details via email (shift times, responsibilities, parking instructions). Send a quick text confirmation request before their shift: "You're on for nursery Sunday at 9 AM — can you make it?"
Email nurtures. Text activates. Your weekly newsletter builds ongoing engagement. Your text drives immediate action: "Last day to register for the retreat — link in your email!"
For more on coordinating text and email, see our guides on automated texting and mass texting for churches.
Sending from a no-reply address. "[email protected]" signals that you don't want to hear from people. Use a real email address that someone monitors.
Inconsistent scheduling. When your newsletter comes on Tuesday one week, Thursday the next, and not at all the following week, people stop expecting it. Pick a day and stick to it.
Too many calls to action. When everything is a priority, nothing is. One primary CTA per email. Secondary items can be listed below, but the main ask should be unmissable.
Forgetting mobile readers. Over 60% of emails are read on mobile devices. Use a single-column layout, large buttons, and readable font sizes. Test every email on a phone before sending.
Ignoring the data. If your open rate drops from 45% to 30% over three months, something changed. Check your subject lines, send time, frequency, and content relevance. The numbers tell you what's working and what isn't.
How often should a church send emails? One weekly email is the baseline. Add event-specific emails as needed, but avoid more than three emails per week. Consistency matters more than frequency — a reliable Tuesday newsletter beats sporadic emails throughout the week.
What's the best day to send church emails? Tuesday and Wednesday tend to perform best for church newsletters. People are planning their week and more likely to engage with upcoming events and announcements. Avoid Monday (inbox overload) and Friday (weekend mindset). Test different days and check your open rates to find what works for your congregation.
How do I grow my church email list? Collect emails at every connection point: connect cards, event registrations, online giving, website forms, and new member orientation. Make it easy and give people a reason to sign up. Never add people without their consent or buy email lists.
What email platform should a church use? The best choice integrates with your church management system. When your email tool connects to your member database, you can segment by group, attendance, and role without manual list management. All-in-one platforms like MosesTab handle email, texting, and member data in one system.
What's a good open rate for church emails? Church emails typically see 35-50% open rates, which is higher than the industry average. If you're below 25%, focus on improving subject lines and cleaning inactive addresses from your list. Above 50% means your congregation trusts your emails and finds them valuable.
About the Author
Researched and written by the MosesTab team, the people who build MosesTab's church management software. About MosesTab
Published on 2026-02-22 in Technology & Trends · 10 min read
Get the latest church leadership insights delivered to your inbox.
Learn how churches use automated text messaging to welcome visitors, remind volunteers, and stay connected without manual effort. Set up church texting workflows in minutes.
Discover what to look for in a church app, how mobile apps help churches connect with members, and how to launch a church app without hiring a developer.
Learn how to send mass texts to your church congregation. This guide covers bulk texting platforms, compliance, templates, and best practices for church SMS communication.