How do visitors check in?

Visitors can fill out a digital connection card by scanning a QR code displayed in your lobby, welcome desk, or bulletin. The form works on any smartphone — no app download needed. You can also set up tablet kiosks at your welcome area for walk-up registration.

What happens after a visitor fills out a connection card?

MosesTab automatically creates a visitor profile, sends a thank-you message, and triggers your follow-up workflow. Staff receive task reminders (e.g., 'Call within 48 hours'), and the visitor enters an automated nurture sequence with emails about service times, groups, and next steps.

Can I track which visitors come back for a second visit?

Yes. The visitor pipeline board shows every guest's status: first visit, second visit, connected, or member. You can see at a glance which visitors are returning, which need follow-up, and which have fully integrated into your church community.

How does the visitor follow-up automation work?

You create follow-up workflows using a visual builder. Set triggers like 'new visitor registered' and add actions like send email, send SMS, assign staff task, or wait/delay. MosesTab handles the timing automatically — you just set it up once and every visitor gets consistent, personalized follow-up.

Is this better than using paper connection cards?

Significantly. Paper cards get lost, handwriting is hard to read, and data entry is manual. Digital connection cards capture information accurately, trigger instant follow-ups, and integrate directly with your member database. Studies show churches using digital follow-up retain 3-5x more visitors.

People Management Tools

Visitor Management

Never lose a visitor again

MosesTab's visitor management system captures every first-time guest with digital connection cards, routes them into automated follow-up workflows, and tracks their journey from visitor to connected member. Stop losing guests to forgotten follow-ups and start building relationships that stick.

What is Visitor Management?

MosesTab's Visitor Management helps churches never lose a visitor again. MosesTab's visitor management system captures every first-time guest with digital connection cards, routes them into automated follow-up workflows, and tracks their journey from visitor to connected member. Stop losing guests to forgotten follow-ups and start building relationships that stick.

As part of the MosesTab church management platform, Visitor Management works seamlessly with other features like member management, communications, and events to give your church a complete solution. Church greeters, follow-up teams, pastors, and outreach coordinators will find everything they need to be effective in their roles.

See the Difference

Compare the old way of doing things with how MosesTab transforms your workflow

Without MosesTab

Manual processes

Paper connection cards get lost
Illegible handwriting and missing contact info
Follow-ups depend on busy staff remembering
No record of who returned or joined a group
Visitors slip through unnoticed

With MosesTab

Organized & automated

Digital QR cards capture every guest
Auto-routed follow-ups by interest and campus
Visit history tied to profiles for conversions
Tasks assigned with due dates to staff/volunteers
Conversion reporting: visitor → member → giver

See Visitor Management in Action

Explore how Visitor Management works with this interactive preview

Visitor Connection

Digital connection card

Scan to Connect

Visitors scan the QR code to fill out their connection card

Waiting for scan...

Recent Visitors

12 this week

Emily Johnson

Friend Invite•Today

New

Michael Chen

Google•Today•3 visits

Repeat

Sarah Williams

Event•Last Week

Converted

Conversion Rate

34%

+8%

Avg Follow-up

2.4h

response time

Visitor Features

Digital QR connection cards

Automatic follow-up workflows

Visitor-to-member conversion tracking

Source attribution analytics

How Visitor Management Works

Create custom digital connection cards and QR codes for your welcome area

Visitors fill out their info on their phone or a tablet kiosk

System automatically creates a visitor profile and triggers follow-up workflows

Staff receive tasks with due dates: call within 24 hours, send welcome packet, etc.

Automated SMS and email sequences nurture visitors over days and weeks

Track visitor pipeline: first visit → second visit → connected → member

View conversion reports showing which follow-up steps drive the most returns

Key Capabilities

Digital connection cards and QR codes to capture every guest

Automatic routing into follow-up workflows

Visit history tied to profiles for conversion tracking

Thank-you SMS/email templates with next steps

Tasks for staff/volunteers with due dates

Conversion reporting from visitor to member

Real-World Use Cases

“A first-time visitor scans a QR code in the lobby and fills out a connection card”

“Pastor receives an automatic reminder to call the visitor within 48 hours”

“The visitor gets a welcome email with service times and a group finder link”

“Staff review the pipeline board to see which visitors are returning this week”

“Leadership analyzes conversion rates to optimize the follow-up process”

FAQ